Our engagements
Airwell Residential is committed to providing you with professional, efficient and relevant service at all times.
- We focus our efforts on compliance with the rules:
- Respond to all mail, e-mail and fax within 48 hours of receipt,
- Indicate an indicative timeframe for any request,
- Guarantee a courteous response to all phone calls, as well as the correct transmission of messages to the person concerned,
- Give an answer as soon as possible.
We will treat all requests from you as soon as possible.
Our perpetual objective: improve our services
- A redesigned call center, with better-trained employees and multiple languages
- A technician at the local level for better assistance
- Advanced computer system for better traceability
- Free and update training